350 SE Fairmont Rd, Pullman WA 99163 | 509-334-9147|cac@cacwhitman.org
Energy & Heating2018-09-18T16:54:34+00:00


E&H Assistance Program

Don’t let the lights go out or the heat turn off. When you hit hard times, the CAC is here to help! We can help you find the energy and heating assistance program right for you and your family’s situation. Schedule a meeting with our caring and helpful staff and apply today!

The CAC offers energy and heating assistance through the following programs:

The Low Income Home Energy Assistance Program helps pay winter heating bills of low-income and elderly people. Funding is provided by the Department of Health and Human Services and the State of Washington.

LIHEAP provides a one-time benefit, to eligible households, to be used for heating bills. The amount of payment is determined by income, household size and heat usage. An overdue bill or shut-off notice is not required.

You may be eligible to receive assistance under LIHEAP if your household’s combined income is at or below the following levels shown on the chart below. If your heat is included in your rent you are still eligible for the program.


2017-2018 Income Guidelines

125% Poverty

Adjusted Monthly Income

# in HH

Adj. Monthly

















The Low Income Rate Assistance Program (LIRAP) is for Avista customers ONLY. Awards are based on household size, household income, and heating bill usage. The income guidelines for LIRAP heat is now 150% Federal Poverty Line (FPL). Please bring all the same required documents for LIHEAP.



2017-2018 Income Guidelines

150% Poverty

Adjusted Monthly Income

# in HH

Adj. Monthly

















Avista Senior & Disabled Outreach

This assistance is available to seniors 60+ and disabled individuals who are Avista customers. Income should fall over 151% FPL but under 200% FPL to qualify for assistance. Unlike other programs, your medical and prescription costs can be deducted; bring proof of income and medical costs. The benefit is $400, one time per heating season (October 1 to September 30).

Annual Income
Household Size

Avista LIRAP Share

Available to Avista customers only, this program can help with up to $350 or the amount past due on your energy bill.  Please bring your past due notice or shut off notice and your photo id. This assistance is available once per heating season (October 1 to September 30).

Project Share – (Oil, Wood, Pellets, Propane and Inland Power Customers)

This program is funded entirely by donations from vendors and utility customers; funds are limited and may not always be available. You must have a shut-off notice or less than a ten day supply of fuel to receive this help.  Please bring your past due notice, shut-off notice, or vendor account number and photo id to your appointment. This program may be accessed only once per heating season (October 1st to September 30th).

To donate to project share go to http://www.givetoprojectshare.org/

How to Apply

  • First Step: Application.

Contact the front desk at CAC to schedule an appointment. Please indicate if you have a shut-off notice, as we are required to prioritize emergencies. During your appointment a Family Development Specialist will help you understand the requirements for the program, the type of assistance available, and your rights under the program.

  • Second Step: Notification

The agency will determine if you are eligible based on the information provided during the appointment.  You will be informed of the amount of assistance you can receive and payment date by award award letter. Award letters are typcially recived 2-3 weeks after your appointment.

  • Third Step: Payment

If you are eligible, CAC will make the appropriate payment to your energy provider on your behalf. You will continue to be responsible for any bills that you receive until your provider receives the payment from the CAC. The payment process can take 6-8 weeks.

When you apply for assistance, bring the following with you:

  • Social Security Cards for all household members.
  • Photo I.D. for all household members over the age of 18.

  • Proof of U.S. Citizenship or Eligible Immigration Status.

  • Proof of income for the past 3 months prior to your application date.
  • Proof of Whitman County residency: something official with your current address.
  • Most current utility bill or shut-off notice.
  • If you are a student receiving financial aid, bring a copy of your financial aid letter.
  • We will need to see proof if you receive or pay child support.

Call for an Appointment

For all towns in Whitman County Contact Pullman CAC


2018 Spring/Summer Outreaches

Tekoa Library S. 139 Crosby

Tekoa, WA 99033

Tuesday, April 10

1:30pm – 3pm

Garfield Library

109 N. Third

Garfield, WA 99130

Monday, April 30 1:30 pm  – 3pm
Oakesdale Library 102 E. Steptoe

Oakesdale, WA 99158

Monday, May 14

1pm  – 3pm

St. John Library

1 E. Front Street

St. John, WA 99171

Monday, May 21

10am – 1pm

Endicott Library

324 E Street

Endicott, WA 99125

Tuesday, May 29 1pm – 3pm
Alice Porter Memorial Library 402 S. Whitman Ave.

Rosalia, WA 99170

Thursday, June 7

2:30pm – 4:30pm

Tekoa Library

S. 139 Crosby

Tekoa, WA 99033

Wednesday, June 20 2pm – 4:30pm
Garfield Library 109 N. Third

Garfield, WA 99130

Monday, July 23

1:30pm – 3pm

LaCrosse (Gathering Place)

107 S. Main, LaCrosse, WA 99143

Monday, July 30th

11am – 3pm

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